• Right of return 30 days
  • Guarantee 12 months
  • Delivery 1-3 days

Krebs

When you purchase a chandelier at Krebs you will get the highest possible crafted quality.

Our chandeliers are manufactured by skilled craftsmen and you will always get a unique product.

If you have the misfortune to receive a product affected by a manufacturing defect that is original and not caused by external influences or because handling errors so we offer guarantee by either obtain parts or product repaired.The guarantee applies to any faults of major importance relevant to the product's functionality.The warranty valid for faulty function except for failures caused by moisture, humidity or the like, and faults caused by incorrect installation and assembly, incorrect handling, lack of maintenance and damage incurred when transporting the product.The warranty implies no repair or other work on the product is made by unauthorized person. The warranty is void if parts added to the product, accessories or other items that are not original articles and thereby caused an error. For returns from countries outside EU you must return at your own cost.

GDPR

Upon accepting these terms you accept that we manage your information according to our integrity police

Dispute

If for some reason are not satisfyed how we handle your problems you may use EU:s Online Dispute Resolution

Purchase

You need to be 18 years or older to make a purchase at www.krebs.se

Option of payment

Creditcard

Safe payment with DIBS/Nordea. Pay with Visa or Mastercard.

Invoice

Pay with invoice through Klarna (read more here) all at once, or a little each month.

Prices

All prices on the website include Swedish VAT 25%. VAT is shown separately in the checkout. Prices in EURO.

Claim

Is it a bigger flaw you will have to return the product in its original packaging.

For shipping lables, please contact us at [email protected]. Or call +468-55803800, or write to Krebs Stockholm AB, Box 90112, 12021 Stockholm Sweden.

Damage in transit

If the box is damaged, do not sign for it, contact us at [email protected]. We will contact the transport company and resolve the issue. A new product will be sent to you as soon as possible.

Unclaimed packages

If you don’t claim you packages at the delivery point and the packages returns to us you will be charged for shipping and expedition of the gods, this does not regard damaged packages that we have been informed of.

Personal Information

Your personal information is handled in according to GDPR.

We will not disclose or sell the personal information that we collect from our customer. We use only the information needed to process your order.

Customer Service

If you have any questions or concerns please contact us at [email protected] or telephone +468-55803800, Monday-Friday 8-16 closed for lunch 12-13.

Privacy

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